2650 E. 40th Ave.
Denver, CO 80205
Phone: 303.322.0297
Toll Free: 1.866.742.7148
Fax: 303.322.3945
Email: Sales@UniversalPlasticsInc.com

 

NSF trademark

 

ISO 9001:2008

 

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Warranty and Return Policy

 

The Warranty

For a period of one year (unless specified otherwise in the manual) from date of first sale, product is warranted to be free from defects in materials and workmanship. Universal Plastics, Inc. agrees to repair or replace, at Universal Plastics’ option, the portion proving defective, or at our option to refund the purchase price thereof. Universal Plastics, Inc. will have no warranty obligation if the product is subjected to abnormal operating conditions, accident, abuse, misuse, unauthorized modification, alteration, repair, or replacement of wear parts. User assumes all other risk, if any, including the risk of injury, loss, or damage, direct or consequential, arising out of the use, misuse, or inability to use this product. User agrees to use, maintain and install product in accordance with recommendations and instructions. User is responsible for transportation charges connected to the repair or replacement of product under this warranty.


Equipment Return Policy

A Return Material Authorization number (RMA #) is required prior to return of any equipment to our facilities, please call our 800 number for appropriate location. An RMA # will be issued upon receipt of your request to return equipment, which should include reasons for the return. Your return shipment to us must have this RMA # clearly marked on the outside of the package. Return shipping costs are the customer's responsibility. Proof of date of purchase is required for processing of all warranty requests. This policy applies to both equipment sales and repair orders.

FOR A RETURN MATERIAL AUTHORIZATION,
PLEASE CALL OUR SERVICE DEPARTMENT AT:
1-800-833-7958 OR 1-800-275-5325

Please have this information for reference:
Model Number
Serial Number
Date

 

 

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